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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Printer Makers Clash Over Advertising Claims

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kodakcolorink Originally posted on PC World

HP is challenging Kodak’s promises that consumers can save money by purchasing a Kodak printer. Who should you believe?

 

 

HP is the most recent competitor to challenge Kodak’s claim that consumers can "save on average $110 per year on ink" by buying a Kodak printer

According to HP and an independent consulting firm, consumers would have to print four pages per day to save that much money with a Kodak printer–far more than most home users actually do. Last year HP lodged a grievance against the Kodak ads. In December, the Federal Trade Commission ruled that Kodak could continue the advertising campaign if it slightly changed the wording. As a result, Kodak’s revised ad copy now reads: "Save on average $110 per year on ink based on just four pages per day."

In fact, few consumers would ever achieve the promised cost savings. "You have to be printing 1500 pages per year–well above average for most people–to get the $110 savings that Kodak claims," Lippman says.

Of course there is a way to save on ink, and to measure the results yourself.

Buy your supplies from Metawatch, and compare the prices of Original (OEM) products for the same quantity you purchased from us per year.

Sure to bring a smile to your face…No duff, no promises, just plain results.Thank you for shopping at Metawatch Inkjet Supplies.

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Metawatch Expands Distribution Capability

Metawatch adds additional California Distribution Capability

Metawatch has been distributing products from 2 distribution centers in the U.S. for quite some time. Metawatch has now further expanded its operations to accommodate same day shipping for items across the U.S. with redundant depot facilities to handle virtually any customers supply needs.

Metawatch Continues to Support Legacy Products.

In this highly competitive marketplace Metawatch realizes that there are a significant number of users (Companies) using older technology products that continue to meet their needs. While other volume distributors drop legacy products like flies, Metawatch has chosen to continue to support these products as long as there continues to be a demand. Note: Shipping subject to availability.

Metawatch Quality increases referrals

Metawatch continues to monitor product reliability and customer warranty claims, as well as manufacturer satisfaction levels. Based on the latest customer survey(s) Metawatch Customer Referral base in increasing exponentially based on the reliability and value of products being offered.

Why are our prices so low ?

IF you can all remember the Hot Dog commercial . “More people eat them because their fresher” There fresher because more People eat them”.

Well the same holds true for inkjet products, the more we we sell the cheaper we can buy them. The cheaper we can buy them the cheaper we can sell them. The cheaper we sell them the more we sell. (Walmart knows this all too well)

Epson strikes back as Ink Sales suffer

Tuesday, May 08, 2007

Epson strikes back at Calidad inks as Ink Sales suffer

“Tests show Calidad inks not suitable for printing photographs” screamed the headline from an Epson press release.Third party ink suppliers are estimated to be at approximately 30% of after market ink cartridge sales, printer manufacturers like Epson are waging a PR war against cut price competitors.

Razor Blade Model

As most consumers of inkjet printers probably know, printing manufacturers like Epson, Lexmark, HP, Canon that most inkjets now sold are more or less disposable products retailing at ridiculously low prices where they recoup their costs woth overpriced inkjet cartridges. Similar things are happening in the emerging color laser printer space.

3rd Part Inks Thrive

There is a healthy and growing market for third party ink suppliers which sell replacement ink cartridges significantly below the prices of OEM cartridges. This has the effect of eating into the after market ink sales of printing manufacturers and it also lengthens the printer replacement cycle as consumers will tend to keep printers longer if they can source reasonably priced ink refills.

Political Wars

Faced with a challenge to their business models by third party after market ink sales, OEM suppliers are becoming more aggressive in their anti-third party rhetoric.Epson warned against the use of third party inks in its printers with the release of “independent test results” which purport to show that one of Australia and New Zealand’s best known third-party ink brands, Calidad, has one of the poorest results for print life ever measured.

Epson Claims

“The Calidad ink cartridges appear to contain low-stability dye-based substitutes for Epson high-stability DURABrite pigment inks. The Calidad inks have poor resistance to atmospheric ozone that may be present in homes and offices, and the Calidad inks also give up waterfastness when printed on plain paper,” Mr Wilhelm said.

“When Epson users see these results they should be in no doubt that using third party inks in their Epson printers will lead to rapid fading and loss of their precious photographs,” Epson’s Marketing Communications Director, Mike Pleasants said.

“I am sure that no parents would want to give or receive as a gift a framed photograph of treasured children, friends or relatives, or that special occasion, that can suffer significant fading in less than a year,” Pleasants said.

3rd Party Manufacturers fight back

Despite the claims from Epson, however, the third party market has hit back with its own report which refutes any suggestions that third party ink products are inferior to the more expensive OEM products.

A new survey by Lyra Research and published in Recharger Magazine revealed that

48% of respondents who had used non-OEM supplies said that they have never had a problem with a non-printer-brand cartridge.
6% have had many problems, defined as more than 10 percent of the time, and
44% have had “just a few problems,” defined as less than 10% of the time.

Overall, 93% of color laser printer users and 92% of color inkjet users said they either have had no problems with aftermarket cartridges or have had “just a few” problems, according to the survey.

Hewlett-Packard is suing German inkjet-cartridge maker Pelikan

Patent Infringement
Palo Alto (CA) – Hewlett-Packard is suing German inkjet-cartridge maker Pelikan Hardcopy Deutschland. HP is alleging that the company is infringing on its patents and is seeking monetary damages as well as an injunction.

Replacement Cartridges
Pelikan makes new replacement cartridges for a variety of printers. The cartridges in question in this lawsuit are the Pelikan H06 and H08 color cartridges.

Not the First Lawsuit brought against Pelikan
This isn’t the first inkjet lawsuit Pelikan has fought and it was just two years ago that the company lost a similar lawsuit against Canon. Pelikan was ordered to stop selling Canon cartridges and also had to destroy most of its then current stock.

Other Lawsuits
It is no secret that printer companies make most of their money by selling replacement inkjet cartridges and HP has sued other companies in order to protect its market share. Last November, HP sued InkTec for patent infringement. In that case the company argued that InkTec infringed on the actual ink formula contained inside the cartridge.

Other Rulings
Back in 2002, HP won another lawsuit against Microjet, Cartridge Hut and other cartridge manufactures for selling refill kits and replacement cartridges

Canon Recycled Micro-chipped Cartridges

Thursday, May 03, 2007

Canon Recycled Chipped Cartridges

The Third party markets have up until now not been able to supply any Canon Inkjet Products that contained Canon’s ‘Chip”. Canon introduced approximately 2 years ago cartridges that contained a microchip that would indicate when the cartridge was out of ink and stop the printer from working.

Note: Epson has been doing this for years but compatible products have been readily available.

(Epson though has recently sued over 20 manufacturers for Patent infringement)

Third Party Market Resets Chip

According to a recently announced press release it is now possible to Reset Canon’s chip allowing for manufacturers to refill these cartridge and reset the chip. This in effect allows them to remarket used cartridges with full functionality (The Same as a New Cartridge).

PIXMA and MP Series

The cartridges in question are the PGI-5, CLI-8BK, CLI-8C, CLI-8M and CLI-8Y used in many Canon PIXMA iP and MP series printers.

Product Availability

Forecasts are the have these remanufactured cartridges available by the end of May 2007.

Open Market

As these cartridges are original (remanufactured Cartridges) there is no chance of patent infringement as they are not reproduced, just recycled products.

Ricoh release Gel based Printers

Gel-Ink
Ricoh has introduced a gel-based colour system instead of the familiar inkjet technology. This allows the devices to print at up to 30 pages-per-minute, according to the firm, and makes them an economical alternative to inkjets.

2 Year Warranty

The company is also backing the models with a two-year on-site service warranty.

Models

The new GelSprinter Aficio GX3000, GX3050N and GX5050N are the first printers to be launched using this technology, according to Ricoh. The A4 models are capable of producing up to 30 pages-per-minute in both colour, and black and white.

“The technology has the speed of a laser, but the purchase cost is closer to an inkjet,” said Ricoh senior product manager, Helen Berentzen.

Running costs are also lower, she added.

Pigment Based Colors

Developed by Ricoh, the GelSprinter process uses pigment-based colours that sit on the surface of the paper instead of soaking into the fibres. This produces a fast-drying and waterproof finish that does not smudge, blur or bleed, the company said.

Duplex Printing

It also enables duplex printing, allowing firms to save paper by using both sides, something that is difficult with inkjets. (Canon produces double sided inkjet printers.)

All three Aficio models support this as standard.

Swap out Warranty

Confident of the technology’s reliability, Ricoh is offering a two-year, on-site warranty for the new printers, and will swap out any unit that cannot be repaired.

“Not many suppliers are able to do this at this end of the market,” said Berentzen.

Doubling Inkjet Print Speeds

Silverbrook Research (Australia)announces a revolutionary Memjet inkjet printer technology.
With the new technology presented March 15th, 2007 by Lyra Research, They offered a glimpse of inkjet printer technology printing at speeds of one page per second. Rivaling/exceeding current laser printer print speeds.

Details to Be Released Global Ink Jet Printing Conference

The technology has not been publicly released . Kia Silverbrook, the chairman and CEO of Silverbrook Research, plans to discuss the technology at the Global Ink Jet Printing Conference this week in the Czech Republic.

Technology

The technology utilizes wider printheads (See Metawatch Blog Inkjet Speed Breakthrough ) 8 inches in the case for a letter-size printer eliminating the mechanical head assembly on traditional inkjet printers today.

Memjet technology also uses powerful microchips that reduce the time it takes a printer to process information, like photos, sent to it from a computer. These microchips allow for offloading the traditional CPU from pre-print processing.

Licensing

Silverbrook Research, an Australian research-and-development firm, has received over 1,000 U.S. patents in the last decade and more than 400 last year specifically related to inkjet technology, said Steve Hoffenberg, Lyra’s director

Silverbrook, Hoffenberg said, plans to license the technology to a series of companies it has set up that would then license it to other firms.

Home Based Products

Eventual products could include home printers, photo printers, wide-format printers etc. A home inkjet printer could be priced as low as $199, Hoffenberg said, which would include up to five ink tanks .Current prototypes show the tanks hold about five times more ink than the typical cartridge today.

A design for a photo printer, with a possible price of about $149, Hoffenberg said

Seeing is believing

A video of a prototype home Memjet inkjet printer at work is available online at www.lyra.com/lh3m.nsf/memjet or Google video http://video.google.com/videoplay?docid=1996259363769507120&q=memjet.