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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard


    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you


    Just a Thank you and all the best


    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.


    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.



    I received my order, thank you for your great customer service..



    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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HP announced that it has resolved ink cartridge patent violation issues with China-based Ninestar

Wednesday, March 07, 2007

In July 2006, HP notified Ninestar of alleged patent infringements of its replacement “clone” cartridges that are compatible with many of HP’s printers.

The complaint was originally filed by Hewlett-Packard with the U.S. International Trade Commission against five ink cartridge suppliers in a Aug. 1 filing and was classified as “pending” until Dec 2006.

Named in the filing were NineStar Technology of China and California, one of the worlds largest inkjet cartridge manufacturers, as well as four other companies representing dealers of NineStar products, butterflyinkjet.com, iowaink.com, PrintMicro.com and Inkandbeyond.com.

The complaint alleged violations under section 337 of the Tariff Act of 1930, as amended, involving IP infringement and other unfair acts. HP requested that the USITC institute an investigation and issue a “permanent limited exclusion order and permanent cease and desist orders,” according to official papers submitted.

Today HP announced that it has resolved ink cartridge patent violation issues with China-based Ninestar. As part of the resulting settlement, Ninestar formally acknowledges the validity of HP’s patents and has agreed to stop selling the the cartridges in question in the United States and other countries where such patents are held.


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