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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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HP takes on Kodak in printer campaign

California electronics heavyweight HP and underdog Eastman Kodak Co. are in a marketing brawl.

Round One went to Kodak, which launched its All-in-One inkjet printer line in 2007, when it started comparing its printing cost per page to companies such as HP and Canon Inc. in a “Print and Prosper” advertising campaign.

Now, in Round Two, Hewlett-Packard is punching back with a marketing campaign of its own. HP cites its own statistics to claim that Kodak’s savings fall short of what’s promised and that Kodak has no printer cartridge recycling program.

The campaign also points out that users of an HP inkjet printer have to replace only one color cartridge when that color runs out, while the Kodak printers — which use an ink manufactured at Eastman Business Park — have all the color inks in one $15 cartridge, so if one color runs out, all the colors need replacing.

And HP takes a shot at Kodak by pointing out that Moody’s, the credit rating agency, has said there is a chance Kodak could face bankruptcy while HP was recently lauded in Fortune magazine.

Kodak and HP have a tangled history. Kodak CEO Antonio M. Perez came to the company in 2001 after a long career as a Hewlett-Packard executive.

HP, meanwhile, is the king of the jungle in the desktop inkjet world, commanding close to 50 percent of the market worldwide, said Tom Ashley, director of digital printing consulting firm Pivotal Resources USA.
Kodak hopes to ship around 1 million All-in-One printers this year — which would represent perhaps 2 percent of the industry’s sales.

The company’s printers seem to have better penetration with people who do lots of high-end printing such as photographs, meaning more ink cartridges sold, Ashley said.
HP “is still the market leader, but it sounded like Kodak must be making real inroads if you feel obliged to knock them like that,” Ashley said.

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