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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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HP Unveils Innovative Inkjet Supplies Strategy

Friday, April 27, 2007

More Inkjet Cartridge Options
(Media-Newswire.com) – HP is changing the way it delivers inkjet cartridges to customers to offer them more choice, greater value and a simplified shopping experience, both in-store and online.Beginning this year, most new HP consumer printers worldwide will be introduced with multiple inkjet cartridge offerings that are designed to provide customers with options that better meet their printing needs.

Red, Blue, Green Color Coding
In addition, the new cartridge options will deliver value by offering low purchase prices to customers who print a little, and lower cost-per-page to customers who print a lot.In conjunction with these new cartridge offerings, HP is rolling out a new color-coded packaging system across its entire inkjet cartridge portfolio. Three color-coded categories � standard ( blue ), value ( green ) and specialty ( red ) � will allow customers to walk into a retail store or log on to hp.com and quickly and easily scan their options to find the right cartridge that offers the best value for their printing needs. All three categories deliver the superior reliability and print quality customers expect from HP.

Whats Best for you
For the majority of new HP printers, the inkjet cartridge options will be: �Standard� cartridges ( blue packaging ), which have a lower purchase price, are designed for customers who print a small number of pages on a weekly or monthly basis. Beginning in 2007, HP will introduce an increasing number of standard cartridge offerings in the $14.99 price range for those customers who still want access to high-quality printing, but don�t want to pay a lot at the point of purchase. �Value� cartridges ( green packaging ), which are designed for customers with higher volume printing needs, offer a lower cost per page compared to standard cartridges. This line will include new high-yield �XL� cartridges that provide customers approximately 30-45 percent savings on a cost-per-page basis, print up to three times more pages, and require fewer cartridge replacements compared to standard cartridges. Customers can easily identify the new value option by looking for the green packaging and the letters �XL� next to their cartridge number. �Specialty� cartridges ( red packaging ), which offer additional performance features compared to HP�s standard ink formulations, are ideal for customers with special applications and printing jobs, such as professional-quality photographs. �

Multiple Options
For more than 25 years, many HP printers offered customers only one cartridge choice. Now, the majority of our printers will offer customers multiple options,� said Pradeep Jotwani, senior vice president, Supplies, Imaging and Printing Group, HP. �Delivering customer choice and value is critical for driving continued growth, and the unprecedented level of innovation HP is applying toward the customer experience is as important as the innovation behind the technology that goes into our high-performance ink and paper products.�Improved shopping experience To improve the customer purchasing experience, HP has extended its color-coded system to point-of-sale materials, such as updated ink selection guides. The changes will attract shoppers� attention in retail aisles and direct them to the appropriate supplies � helping to educate people about their choices and increasing overall customer satisfaction. Similar point-of-sale tools and the new look and feel will be employed online at www.hpshopping.com to quickly guide customers to the right supplies for their printer and printing requirements. Downloadable photos of HP�s new inkjet cartridge offerings, as well as a video showcasing HP�s retail and online makeover, are available online at www.hp.com/go/supplieschoice. About HPHP focuses on simplifying technology experiences for all of its customers � from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world�s largest IT companies, with revenue totaling $94.1 billion for the four fiscal quarters ended Jan. 31, 2007. More information about HP ( NYSE: HPQ ) is available at http://www.hp.com.
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This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the achievement of expected results and other risks that are described from time to time in HP�s Securities and Exchange Commission reports, including but not limited to the risks described in HP�s Quarterly Report on Form 10-Q for the fiscal quarter ended Jan. 31, 2007. HP assumes no obligation and does not intend to update these forward-looking statements.� 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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