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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Inkjet Cartridges and Canadian Winters

Well now as we approach the coldest months of the year it is time to review the Best Practices for handling inkjet cartridges in the Cold Canadian Winter months.

First and foremost it must be mentioned that inkjet cartridge ink is not designed to be frozen. This doesn’t mean that they will not function properly, but special care and handling should be taken into account when buying cartridges and having them shipped in winter months.

Firstly, always make sure your inkjet cartridges are allowed to stabilize indoors at room temperature before using.

Secondly, certain cartridge(s) namely black are most often comprised of pigments used for coloration, and they can “separate” from solution when frozen.It is critical to shake the ink cartridge before opening after it has temperature stabilized. This will aid in allowing the pigments to be more uniformly distributed in the ink before using.(Failure to perform this operation may result in excess pigment separating out of solution and clogging print head assemblies)

By following these steps you will be ensured of extending the life of your printer and maintaining optimal operating characteristics for your ink cartridges.

Happy Printing !

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