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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

    _______________________________________________

    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Ricoh release Gel based Printers

Gel-Ink
Ricoh has introduced a gel-based colour system instead of the familiar inkjet technology. This allows the devices to print at up to 30 pages-per-minute, according to the firm, and makes them an economical alternative to inkjets.

2 Year Warranty

The company is also backing the models with a two-year on-site service warranty.

Models

The new GelSprinter Aficio GX3000, GX3050N and GX5050N are the first printers to be launched using this technology, according to Ricoh. The A4 models are capable of producing up to 30 pages-per-minute in both colour, and black and white.

“The technology has the speed of a laser, but the purchase cost is closer to an inkjet,” said Ricoh senior product manager, Helen Berentzen.

Running costs are also lower, she added.

Pigment Based Colors

Developed by Ricoh, the GelSprinter process uses pigment-based colours that sit on the surface of the paper instead of soaking into the fibres. This produces a fast-drying and waterproof finish that does not smudge, blur or bleed, the company said.

Duplex Printing

It also enables duplex printing, allowing firms to save paper by using both sides, something that is difficult with inkjets. (Canon produces double sided inkjet printers.)

All three Aficio models support this as standard.

Swap out Warranty

Confident of the technology’s reliability, Ricoh is offering a two-year, on-site warranty for the new printers, and will swap out any unit that cannot be repaired.

“Not many suppliers are able to do this at this end of the market,” said Berentzen.

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