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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

    _______________________________________________

    Just a Thank you and all the best
    Grigore

    _______________________________________________

    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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T068/T069/T078 Ink Tank Cartridge Refilling

Every year it appears that the Inkjet Cartridge manufactuers are spearheading a never ending battle to try and prevent you the user from re-using the products you have purchased.

This is an overview of the procedure from Cartridge World detailing the operation of Epsons T068/T069/T078 series cartridges.

2nd Internal Monitoring System disables re-use of Cartridge

When an individual cartridge is near the “Low Ink” (about 75 percent empty) stage, the monitoring system renders the cartridge “Un-Usable” and non refillable.

When the cartridge is in the “Low Ink” stage it will not be refillable.

In the event the ink level indicator drops to 25%,the cartridge will become electronically damaged and not recyclable.

A second backup ink monitoring system is an ink sensor inside the cartridge near the
egress hole. When this sensor gets dry due to ink depletion, the chip is written to as empty, and the cartridge is no longer resettable.

Refilling impossible if cartridge is empty

The result of all this is that if the chip receives a low or empty ink message it is not
resettable.

For these cartridges, like a car gas tank , they should always be refilled before they are empty.

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