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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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US Judge Imposes Penalty against G & G

The Honorable Paul J. Luckern issued an Enforcement Initial Determination on April 17 that finds Ninestar, which sells ink cartridges under the “G&G” and “OA-100” brands, repeatedly imported into the United States and sold after importation cartridges that infringe certain patents owned by Epson in violation of the General Exclusion Order and certain Limited Exclusion Orders and Cease and Desist Orders issued on October 19, 2007 by the U.S. International Trade Commission (“ITC”).

The decision recommended that the ITC impose a penalty of US$ 20,504,974.16 jointly and severally against Ninestar Technology Co. Ltd. of Zhuhai, China and its two affiliated US companies, Ninestar US and Town Sky.

The judge also found four other companies violated the ITC’s Orders and recommended penalties in the amount of US$ 9,700,000 against Mipo International Ltd. and Mipo America Ltd., as well as US$ 700,000 against Ribbon Tree USA Inc. doing business as Cana-Pacific Ribbons Inc. and Apex Distributing Inc.

The penalty against Ninestar is the largest penalty that has ever been recommended by an ITC judge.

Penalties have been assessed only infrequently in the reported history of the ITC. They are collected by and for the United States government.

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