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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard


    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you


    Just a Thank you and all the best


    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.


    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.



    I received my order, thank you for your great customer service..



    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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HP to set up new R&D lab

AMERICAN tech giant Hewlett-Packard is setting up a new R&D lab in Singapore that will focus on improving the navigation and design of its printers.

HP is currently looking for a site for its new Inkjet Web Solutions Global Design Center, which is expected to be up and running by early next year, said the company’s executive vice-president for its imaging and printing group, Mr Vyomesh Joshi, in an interview with the Straits Times on Tuesday.


Within the centre – HP’s only such facility outside the United States – its researchers will look for ways to improve the company’s upcoming web-enabled printers, from more intuitive touch-screen menus to allow users to select pictures from online photo galleries, to connecting the printer to networking devices like home wireless routers with fewer clicks.

HP, which has a 46 per cent market share of the global printer market, will also be hiring experts in industrial design, ergonomics, and materials science to improve the look-and-feel of its printers, so they do not look out-of-place in modern designer living rooms, said Mr Joshi, a member of HP’s executive team, who received the Friend of Singapore award from President SR Nathan earlier on Tuesday.


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