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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

    _______________________________________________

    Just a Thank you and all the best
    Grigore

    _______________________________________________

    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Don’t printer with Empty Cartridges

Printing With an Empty Color Cartridge Can Damage Your Printer

If you think your color inkjet printer should print in black when a color cartridge is empty, you’re not alone. It’s reasonable to think your color printer can act like a monochrome printer when a color cartridge is empty, but you still have plenty of black ink. After all, your car still runs when you’re out of windshield fluid.

When your printer stops printing and cries for a color cartridge, open the printer properties page and look for the black-ink-only option. You will find that there is no such option. You can choose the next best thing, grayscale printing, but the printer still cries for a color cartridge and does not allow you to print. What gives?

Inks Play Multiple Roles

Printers use some color ink when you print black text and black ink is used when you print color images. Also ink cools and lubricates print heads. If you could print with an empty cartridge, you might destroy a print head from the friction of printing without ink to cool and lubricate the head. Also, if your printer indicates a color is empty, there is still residual ink left at the bottom of the cartridge. The residual ink can easily clog the print head and blot ink onto pages and even permanently block the print head.

You may be able to trick a printer into thinking a cartridge has ink when it does not. This trick may enable you to print in the short term, but it may also reduce the useful life of your printer in the long term.

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