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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Lexmark sues 24 cartridge makers over patents

Printer manufacturer Lexmark is suing replacement cartridge makers that it says are infringing on its patents.

The Lexington, Ky.-based company on Friday filed a patent infringement complaint with the U.S. International Trade Commission and the U.S. District Court for the Southern District of Ohio. Both suits accuse 24 companies that import replacement cartridges for Lexmark laser printers of violating 15 patents owned by Lexmark.

Both suits name the same 24 defendants. The ITC complaint–the now-standard venue for taking patent disputes against companies that import goods to the United States–asks that the defendants’ products be banned from import and sale in the States. The federal lawsuit asks for an injunction on sales of the disputed products, as well as monetary damages.

This is not the first time Lexmark has battled the aftermarket-printing industry. In 2003, Lexmark famously tried to invoke the Digital Millennium Copyright Act in an attempt to block a toner refill company from making replacement cartridges for Lexmark products.

Lexmark ultimately lost the case, but it hasn’t been alone in its fight against cartridge makers. Hewlett-Packard has been similarly protective of its patents on ink formulas, filing several lawsuits over the past few years against third-party cartridge refill makers.

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