• Metawatch

  • Categories

  • Customer Feedback

    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

    _______________________________________________

    Just a Thank you and all the best
    Grigore

    _______________________________________________

    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

    _______________________________________________

    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

    _______________________________________________

    I received my order, thank you for your great customer service..
    Judy

    _______________________________________________

    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

  • Enter your email address to subscribe to this blog and receive notifications of new posts by email.

    Join 1 other follower

Static Control Wins Appeal

  • September 07, 2012

SANFORD, N.C. – On August 29, 2012, the 6th Circuit Court of Appeals again ruled in Static Control’s favour in the long-running dispute with Lexmark. The Court of Appeals reinstated Static Control’s claims against Lexmark under the Lanham Act and North Carolina state antitrust laws. The Lanham Act claims are for false advertising arising out of Lexmark’s claims that the remanufacturing of Prebate-program cartridges infringed Lexmark’s patents. The antitrust claims arose out of various Lexmark actions to reduce the number of cartridges remanufactured by third parties. The Court of Appeals also rejected Lexmark’s attempts to overturn the jury’s verdict rendered in Static Control’s favor and upheld the trial court’s finding that two of Lexmark’s design patents were invalid.

“When we were sued in 2002, I stated that we were in the first round of a prize fight,” said Ed Swartz, founder and CEO of Static Control. “We have won each round since, and we will win the fight at the end. The jury found for us because what Lexmark did to us was wrong. The Court of Appeals found for us because they agreed.”

This is the second time that the 6th Circuit Court of Appeals ruled in Static Control’s favour in the 10-year-old fight. In 2004, Static Control appealed a finding that its chips violated the Digital Millennium Copyright Act, commonly known as the DMCA. The trial court had found that Static Control’s sales of chips, which could communicate with Lexmark’s printers, violated the DMCA. The 6th Circuit reversed the trial court verdict and held that the DMCA could not be used to prevent the use of chips to communicate with printers.

The case now goes to a trial on Static Control’s claims against Lexmark. “We have waited a long time to present our case on why Lexmark’s actions are unfair and illegal,” Swartz said. “Lexmark had their turn at bat, and now it is our inning. We are confident the jury will agree with us and award us the damages we are entitled.”

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: