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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Kodak to quit making its desktop inkjet printers

The iconic company on Friday said it would quit making desktop inkjet printers and focus on churning out ink for the millions of printers it already has sold.

That abrupt about-face comes after Kodak has spent nearly a decade and many hundreds of millions of dollars to create the printers, which it started selling in 2007. Now the printers will join other Kodak operations, such as retail store photo kiosks and document scanners, that within the past few weeks quickly went from being part of the company’s future to a once-was.

In place of desktop printers, Kodak has said “functional printing” — using printing technology as a way of manufacturing everything from circuit boards to flat batteries — will be key to its post-bankruptcy plans.

The shuttering of the printer business comes as no surprise given that Kodak’s so-far failed attempt to sell the 1,100 digital imaging patents “is killing them,” said Charles LeCompte, a senior analyst with imaging industry research firm Photizo Group. “They can’t afford to hold on to this business.”

Static Control Wins Appeal

  • September 07, 2012

SANFORD, N.C. – On August 29, 2012, the 6th Circuit Court of Appeals again ruled in Static Control’s favour in the long-running dispute with Lexmark. The Court of Appeals reinstated Static Control’s claims against Lexmark under the Lanham Act and North Carolina state antitrust laws. The Lanham Act claims are for false advertising arising out of Lexmark’s claims that the remanufacturing of Prebate-program cartridges infringed Lexmark’s patents. The antitrust claims arose out of various Lexmark actions to reduce the number of cartridges remanufactured by third parties. The Court of Appeals also rejected Lexmark’s attempts to overturn the jury’s verdict rendered in Static Control’s favor and upheld the trial court’s finding that two of Lexmark’s design patents were invalid.

“When we were sued in 2002, I stated that we were in the first round of a prize fight,” said Ed Swartz, founder and CEO of Static Control. “We have won each round since, and we will win the fight at the end. The jury found for us because what Lexmark did to us was wrong. The Court of Appeals found for us because they agreed.”

This is the second time that the 6th Circuit Court of Appeals ruled in Static Control’s favour in the 10-year-old fight. In 2004, Static Control appealed a finding that its chips violated the Digital Millennium Copyright Act, commonly known as the DMCA. The trial court had found that Static Control’s sales of chips, which could communicate with Lexmark’s printers, violated the DMCA. The 6th Circuit reversed the trial court verdict and held that the DMCA could not be used to prevent the use of chips to communicate with printers.

The case now goes to a trial on Static Control’s claims against Lexmark. “We have waited a long time to present our case on why Lexmark’s actions are unfair and illegal,” Swartz said. “Lexmark had their turn at bat, and now it is our inning. We are confident the jury will agree with us and award us the damages we are entitled.”

Lexmark to dump inkjet printers

Lexmark to dump inkjet printers and cut 1,700 jobs.

To close Philippines plant by end 2015

To eliminate inkjet development globally

Aug 28 (Reuters) – Printer maker Lexmark International Inc said it will stop making inkjet printers, cutting about 1,700 jobs, and focus on its more profitable imaging and software businesses.

Lexmark has been phasing out inkjet printers, used by consumers, and focusing on selling more sophisticated laser printers. It has also been beefing up its print services through several acquisitions over the last couple of years.

Revenue from the company’s legacy inkjet hardware business declined 66 percent in the first half of 2012, forcing the company to cut its full-year forecast.

Most printer makers are struggling with falling sales as printing, considered one of the most dispensable parts of a company’s budget, is always the first target of cost cutting.

Rival Xerox Corp cut its full-year profit outlook in July, while Canon Inc trimmed its operating profit fo recast, as the companies braced for tough economic conditions in Europe.

Lexmark laid off 625 employees related to manufacturing of consumer supplies in January.

The company said on Tuesday that it will take a pre-tax charge of $160 million related to the restructuring, with $110 million incurred in 2012, and the remaining in the next three years.

The company also said it is working with its strategic advisors to explore the sale of its inkjet-related technology, adding that it will close its Cebu, Philippines-based plant by 2015.

The company, which expects annual savings of $95 million once the restructuring is complete, also said it would buy back an additional $100 million shares in the second half of 2012.

Lexmark, which had about 13,300 employees worldwide, as of Dec. 31, 2011, said it will continue to provide service, support and aftermarket supplies for its inkjet installed base.

The Perceptive Software business, which Lexmark bought in 2010, provides software and services used to manage documents, workflows, imaging, and other content.

The company also bought Brainware Inc, ISYS Search Software and Nolij Corp earlier this year and added them to its Perceptive Software unit.

The business accounted for nearly 5 percent of second-quarter revenue, up from about 2 percent in the year-ago period

Solar Power Cells Produced Via Inkjet Tech

Inkjet technology has allowed millions of people have the ability to print documents at home and even set up home offices. This technology may now even be used to create inexpensive  solar energy cells.

Engineers at the Oregon State University (OSU) have found a way to create successful CIGS – chalcopyrite – solar devices with inkjet technology which may  reduce raw material by 90 percent by creating precise patterning on the substrates and subsequently  lower cost of solar cell production. The cells could eventually  be high performing, ultra-low cost, rapidly produced and extremely thin.

According to the study, CIGS has extraordinary solar efficiency – a layer of chalcopyrite one or two microns thick has the ability to capture the energy from photons about as efficiently as a 50-micron-thick layer made with silicon. Current power conversion of a CIGS panel is about five percent, with potential to increase to 12 percent in the future. There’s also potential for future solar cells to be built directly into roofing materials with the inkjet technology.

While this technology is still in testing phase, it is a positive step in creating affordable renewable energy for home owners. Not only will the cells be less expensive, but because it uses less materials and hazardous materials, will also be much more environmentally friendly than traditional panels.

ITC supports HP inkjet patent complaint

 

SAN FRANCISCO — A US federal agency has backed its claim that rival MicroJet Technology Co. was infringing on patents for lucrative inkjet printer cartridges.

The (ITC) International Trade Commission issued a favourable "initial determination" regarding the validity of HP’s patents in the case, according to the California-based computer and printer maker.

HP on Friday said the ITC ruled that MicroJet infringed on HP patents while Asia Pacific Microsystems was a "contributory infringer."

Epson Commences Court Proceedings against DCI

– LONDON, United Kingdom, April 14, 2011 –

Seiko Epson Corporation ("Epson," TSE: 6724) has today commenced High Court proceedings against Dynamic Cassette International Limited ("DCI") for infringement of several of its patents related to printer ink cartridge technology. DCI manufactures "own-brand" ink cartridges in the UK for a wide range of high street retailers and also sells under its own "Jet Tec" brand. Its infringing cartridges are sold in the UK and in many other countries.

Epson takes a proactive stance against infringements of this nature in order to protect its brand and technologies, and to support its channel partners and customers.

Robert Clark, Executive Director of Epson Europe, said: "We invest heavily in research and development to ensure that our customers receive the best possible imaging results from our products. Attempts to copy our technologies impact both on us as a brand and on our customers’ experiences. As a business we are committed to protecting our investments, and our resulting products and technologies, the world over."

About Epson
Epson is a global imaging and innovation leader that is dedicated to exceeding the vision of customers worldwide through its compact, energy-saving, high-precision technologies, with a product lineup ranging from printers and 3LCD projectors for business and the home, to electronic and crystal devices.

Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises nearly 80,000 employees in 102 companies around the world, and is proud of its ongoing contributions to the global environment and the communities in which it operates.
http://global.epson.com/

Contact:
Alastair Bourne
Seiko Epson Corp.
Contact us by e-mail

About Epson Europe
Epson Europe B.V., based in Amsterdam, is the Group’s regional headquarters for Europe, Middle-East, Russia, and Africa. With a workforce of 2,400 employees, Epson Europe’s sales for fiscal year 2009 were 1,875 million Euros.
http://www.epson-europe.com/

Turbo Tax Time

Well here we go again with our annual taxes.

Here is what Google has to say

It’s tough to argue with Ben’s point, but as it turns out, a spike in searches around the two most significant events of tax season in the U.S.—the availability of W-2 forms and the due-date for federal tax returns—are pretty dependable as well, as search volume increases in January/beginning of February and in early April. Like other years, users have been looking for info on the process, places to turn for help, and service providers to get their taxes done. As expected, in the “Accounting & Tax” category, the fastest rising searches since mid-January include both commercial terms like [TurboTax] and [H&R Block] and government-specific terms like [IRS forms] and [1040 instructions].

 

Why is an inkjet company talking about taxes…..

Well just as searches are up so is printing…The average tax return in Canada is over 20 pages long, and there tends to be a lot of printing going in these days.

Live in Quebec….You can double those figures….

Fortunately Metawatch has a sale on at this time for its products so, if your printer is acting up these days, and you can hear it calling out for ink…Here is the place to shop.

 

Metawatch Inkjet Supplies

Inkjet printers may be the future of solar cells

The next generation of cheaper, thinner and better solar cells could come courtesy of a technology found right in our homes and offices: inkjet printers.

As their name implies, inkjet printers squirt ink onto a material, such as a paper document or the silicon of a solar cell. The well-controlled, contactless deposition of inkjetting should make possible solar cells that are half as thick, yet more efficient at, soaking up the sun’s rays than today’s industry standard.

"Inkjet is very good at putting down patterned material – anything that has a specific layout," said Maikel van Hest, a senior scientist at the National Center for Photovoltaics at the National Renewable Energy Laboratory (NREL) in Golden, Colo.

Such precision allows for the placement of thinner metallic grids on silicon solar cells that serve as collectors of sun-generated electricity. These silver "finger" strips crisscrossing solar cells measure in the 100- to 120-micrometer — or micron — range, whereas inkjet-deposited lines can be as narrow as 50 or even 20 microns, van Hest said.

The thinner contacts expose more of a solar cell’s silicon to sunlight, which translates into more electricity generation. "(These lines) mean less shadows and more light onto the solar cell," said van Hest.

Using smaller portions of the expensive, electricity-capturing contact material — silver, a precious metal, being the most common — dovetails into lower overall unit costs as well.

Plus, the silver inks used in inkjets are more conductive than the pastes applied to solar cells nowadays, resulting in more efficient harvesting of electricity.

Delicate patterning
Yet another major bonus for inkjet technology is that it is contactless – the printer apparatus itself never touches the brittle silicon wafer.

Conventional silicon solar cell manufacturing has relied on a comparatively rougher technique called screen printing – the same sort often used for making T-shirt designs, for example – since its early days in the 1970s.

With screen printing, fragility becomes a real issue for silicon wafers around 100 microns or less in height, van Hest said.

Whither inkjet?
Given these benefits, it’s surprising that inkjet printing in solar cell manufacturing has yet to be deployed commercially. But significant hurdles remain — some inherent to the technology, and others as a result of the evolution of the photovoltaic industry.

For starters, shifting to inkjet printing from screen printing will require retrofitting existing solar cell production facilities, and inkjet printing remains the more expensive process up front.

"Inkjet (printing) is always going to be more expensive than screen printing," van Hest said, "but because you use less material and get more efficiency from the solar cell, you can gain a cost advantage."

Solar panel manufacturers typically offer a 30-year warranty for their products, and for now the jury is still out on how inkjet-made components might hold up in the long run. Van Hest said NREL is doing accelerated field testing to see if there is a difference between tried-and-true manufacturing and the inkjet approach.

"Companies don’t want to risk their money going into a new technology and run into problems in the future," said van Hest.

A bright tomorrow
The continuing surge of solar cells — which as a means of electricity generation grew a hundredfold last decade, according to a 2010 report by the Renewable Energy Policy Network for the 21st Century — might start changing some industry minds, however.

Slashing the amount of silicon and silver needed per solar cell is among the most direct ways of lowering the dollar per kilowatt-hour of produced power – a shared goal of the maturing solar sector.

"Inkjet will become interesting if (silicon) wafer thicknesses go below 50 microns, versus 150 microns today for 100 percent of the market, because non-touch processes will be required," said Conrad Burke, the CEO of Innovalight, a California-based company that has developed an inkjetable ink currently used by screen printers.

Van Hest believes inkjet’s adoption will happen alongside many other emerging photovoltaic technologies, such as thin-film solar cells, and numerous other manufacturing techniques.

Epson Announces the World’s Fastest Automatic Double-Sided Printing Solutions for Small Offices

January 05, 2011

Epson WorkForce 840 Delivers the World’s Fastest Automatic Double-Sided Print Speeds, 500-Sheet Input Capacity and Extra-High Capacity Ink Cartridges for Increased Productivity

LONG BEACH, Calif. – Jan. 5, 2011 Epson America, Inc., a leading provider of superior performing printing solutions, today introduced the Epson WorkForce® 840 all-in-one and the Epson WorkForce 60 printer, the World’s fastest automatic double-sided printing1 solutions for  high print volume small offices and micro businesses*.

Epson’s Premier High Productivity All-in-One Printer for the Busy Small Office


The WorkForce 840 is the ideal printing solution for high print volume, multi-tasking environments that require maximum speed and flexibility.  It provides businesses with high performance and productivity features including blazingly fast single- and double-sided print speeds – 15 ISO ppm black and 9.3 ISO ppm color single-sided; 7.4 ISO ppm black and 5.4 ISO ppm color two-sided2.  The WorkForce 840 also includes a 500-sheet input capacity to load a full ream of paper, and ships with Extra-High Capacity ink cartridges capable of printing up to 1,000 sheets.

The WorkForce 840 offers a smart, easy-to-use 7.8” touch control panel with a large 3.5” high resolution color LCD to quickly access all printer functions, a built-in two-sided 30-page Automatic Document Feeder to copy, scan and fax two-sided documents, and built-in memory card slots and USB drive port.  Engineered for space efficiency, its industrial design is 32 percent smaller than the leading competitor.

Several WorkForce 840 features provide business users with environmental and cost-saving benefits, including:

  • Auto duplex scanning, copying and printing – saves up to 50 percent of paper supply
  • Scan-to-PDF, -PC and -email – for archiving documents and images digitally
  • Printing or copying multiple pages on one sheet – saves up to 75 percent of paper supply
  • Uses up to 70 percent less power than laser printers3, saving energy and money

“The WorkForce 840 and Workforce 60 models were developed with the business user in mind, and expands Epson’s already robust line of business ink jet printers and all-in-ones,” said Rodrigo Catalan, product manager, Business Ink Jets, Epson America, Inc.  “We understand that small and home-based offices with high print volume needs require a fast, reliable, and easy-to-operate printing solution that is cost-effective and produces top-quality output, and these models deliver on all fronts.”

Built for Business – Epson WorkForce 60 Printer


The WorkForce 60 delivers fast single- and double-sided print speeds – 15 ISO ppm black and 7.1 ISO ppm color single-sided; 7.4 ISO ppm black and 4.7 ISO ppm color two-sided2 – to help keep businesses running at full speed.  Packaged in a sleek industrial design, it also includes a 250-sheet input capacity, and provides a reliable solution to small business owners that require professional looking prints in high volume.

Additional Features of the WorkForce 840 and 60:

  • Built-in Wi-Fi® n4 and Ethernet compatible for network printing with the latest routers available
  • Epson exclusive instant-dry DURABrite® Ultra inks for fade6, smudge- and water7-resistant prints
  • Direct printing from mobile devices5
  • Individual ink cartridges for replacing only the color that is needed
  • Instant-drying inks to immediately touch laser quality documents and photos
  • ENERGY STAR® qualified and RoHS compliant to help preserve the environment
  • Designed to be recycled8
  • Epson MicroPiezo® print head technology with smart nozzles delivers ink droplets in as many as three sizes, some as small as three picoliters, delivering sharp, laser-like quality text while optimizing print speeds

Pricing and Availability


The Epson WorkForce 840 ($299.99**), will be available in January through major computer, office and electronic superstores, a variety of retail stores nationwide, mail order, PC manufacturers, the Internet, and the Epson Store, www.epsonstore.com. The Epson WorkForce 60 ($129.99**) will be available in January through the Internet and Epson’s own retail site.  For more information, please visit www.epson.com.

About Epson America, Inc.


Epson is a global imaging and innovation leader dedicated to exceeding the vision of customers worldwide through its compact, energy-saving, high-precision technologies, with a wide lineup ranging from printers and 3LCD projectors for business and the home, to electronic and crystal devices. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises nearly 80,000 employees in 102 companies around the world. Epson is proud of its ongoing contributions to the global environment and the communities in which it operates and has been named to the Dow Jones Sustainability World Index, an indicator for leading companies in economic, environmental and social criteria, for the third year in a row. Epson America, Inc. based in Long Beach, Calif. is Epson’s regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: www.Epson.com. You may also connect with Epson America on Facebook (http://www.facebook.com/EpsonAmerica), Twitter (http://twitter.com/EpsonAmerica) and YouTube (http://www.youtube.com/EpsonTV).

#   #   #

Specifications are subject to change without notice. Epson and MicroPiezo are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. WorkForce and DURABrite are registered trademarks of Epson America, Inc.  All other product and brand names are trademarks and/or registered trademarks of their respective companies.  Epson disclaims any and all rights in these marks.

1Fastest in its class; printing black text in default, single-side mode, in accordance with ISO/IEC 24734.  Compared to ink jet all-in-ones priced $199.99 or as of August 2010 based on manufacturers rated ISO speeds or independent testing.

2ISO ppm is based on the new international standard for measuring print speed.  Black and color print speeds are determined in default, single-side mode in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. See http://www.epson.com/printspeed for details, including complete ISO reports.

3Compared to the best selling monochrome and color multifunction laser printers available for $499 or less as of January 1, 2009. Actual power savings will vary by product model and usage.

4Wi-Fi 802.11 b/g/n certified; level of performance subject to the range of the router being used. Visit http://www.wi-fi.org/files/11nbasics_glossary.pdf for more information.

5For more information about mobile printing, visit http://www.epson.com/mobileprinting


6
Display permanence based on accelerated testing of prints displayed under glass in indoor display conditions; album permanence based on accelerated testing of prints in dark storage conditions. Actual print stability will vary according to media, printed image, display conditions, light intensity, temperature, humidity and atmospheric conditions. Epson does not guarantee the longevity of prints. For maximum print life, display all prints under glass or UV filter or properly store them.

7Water resistance on Epson Glossy Papers, Epson Matte Papers and plain papers, when using genuine Epson inks.

8See our website for convenient and reasonable recycling options at www.epson.com/recycle.

*Businesses with up to 10 employees

**Estimated street price

HP uses ‘e-credits’ to settle suit over premature ink depletion

A California federal court has preliminarily approved Hewlett-Packard Co.’s proposal to give consumers $5 million in coupons redeemable at its online store to settle several class-action lawsuits alleging that its inkjet printers prematurely depleted or disabled their ink cartridges.

The lawsuits, filed in the U.S. District Court for the Northern District of California, allege violations of state consumer protection statutes, breach of warranty and unjust enrichment. Each of the plaintiffs sought to lead a nationwide class of HP printer users going as far back as 2001.

The suits claim that HP’s inkjet printers, faxes and copiers are programmed to force customers to prematurely buy new ink cartridges. The machines either forcibly deplete the cartridges’ ink supply or deactivate the cartridges before their ink has run out, the plaintiffs say.

Further, the suits say, the devices would often refuse to function at all, even when attempting to perform actions like faxing or scanning that do not require ink, until the cartridge was replaced.

As part of the settlement, HP has agreed to change the “low on ink” message to say that ink level messages are estimates only. The messages will also say the cartridge may be used until the print quality becomes unacceptable.

HP will also clearly disclose how to disable “under printing,” or printing black text with color ink or a combination of black and color ink. Users will be able to, for example, select a “black print cartridge only” mode.

The company will also clearly disclose the expiration date for ink cartridges and will state why expiration dates are used.

Further, HP will set aside $5 million to provide credits worth $2 to $6 redeemable at its website. The credits will be redeemable for the purchase of printers and printer supplies. Class counsel will receive $2.9 million in attorney fees.

The settlement is subject to final court approval. A hearing is scheduled for Jan. 28.

The plaintiffs were represented by Justin T. Berger of Cotchett, Pitre & McCarthy in Burlingame, Calif.

Defense counsel was Peter Sullivan of Gibson, Dunn & Crutcher in Los Angeles.

In re HP InkJet Printer Litigation, No. 05-CV-03580-JF, order preliminarily approving settlement entered (N.D. Cal., San Jose Div. Oct. 1, 2010).