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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Roland Launches Canadian Cartridge Recycling Program

Posted on July 12, 2010 by kflack

Roland DGA Corp. has introduced a cartridge recycling program for the company’s inkjet customers located in Canada.

The new program joins Roland’s US cartridge recycling program and a host of other environmental initiatives across the Americas and worldwide. Recycling of cartridges is now available in the U.S. and Canada for all Roland wide-format inkjet printers and printer/cutters including eco-solvent, solvent, sublimation, UV, and aqueous models.

"Having a dedicated Canadian recycling program further reduces our carbon footprint by allowing customers to recycle regionally instead of shipping cartridges to the US," said Rick Scrimger, vice president and general manager for Roland DGA Corp. "Having three collection points in Canada makes it even more convenient and cost effective to participate. We encourage all our customers to help protect the environment by recycling their cartridges."

To take part in the program, Roland inkjet customers across Canada can ship cartridges to state-of-the-art facilities located in Burnaby, BC, Barrie, ON and Ville St-Laurent, QC. In addition, many Roland Canadian dealers are offering a drop off point for their customers. Complete instructions including packaging guidelines and shipping labels can be downloaded from the Roland website.

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Canadians Benefit from Free Market Inkjet Cartridges

Posted on February 25, 2010 by kflack

Canadians Benefit from Free Market Inkjet Cartridges

As a result of recent U.S. restrictive patent legislation and recent court rulings the sale of many compatible Epson Cartridges is no longer available to the U.S. population.

Canadians on the other hand, are not restricted by these U.S. laws, and rulings, and as a result are still free to market Epson OEM compatible products.

Of course, Canadian resellers must still abide by U.S. trade regulations, and not ship these items to U.S. destinations.

NOT all Cartridges are affected.

As a rule of thumb, any cartridge that has an electronic chip, is most likely covered by recent patent rulings and are not available for the sale in the U.S. unless the compatible “manufacturer” has it own unique patent on their own chip design.

Other restrictive practices

Probably the most unique change of late has been the modification of the Newer released printers to only accept Original Equipment manufacturers cartridges. Although the OEMs have not changed the cartridges, they do modify the microcode in their printers to recognize only OEM cartridges.

It has taken a few tries (attempts) for compatible manufacturers to identify the nature of these changes and to modify their chip programming accordingly.

What does the future hold ?

With the latest developments in higher speed inkjet printing, that enables printers to match the speed (Exceed) those of laser printers, we forsee a longer term development where all inkjet printers will offer embedded heads in their printers, and inkjet cartridges, will be similar to those currently being used by Epson and Kodak (Headless).

Similarly, there could also be a trend back to ink refill products, although there will most likely be packaging improvements to make them more attractive to customers.

Archival Inks

As the market is maturing, one sees the development of archival type inks even in the compatible cartridge product lines. OEMs are increasingly being put under the gun to reduce their prices, or risk being displaced by compatible products.

Legal Assault

OEMs will continue to fight this battle in the courts, as they have had the most success in the U.S. forcing their competitors either out of their markets, or out of the country.

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