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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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HP uses ‘e-credits’ to settle suit over premature ink depletion

A California federal court has preliminarily approved Hewlett-Packard Co.’s proposal to give consumers $5 million in coupons redeemable at its online store to settle several class-action lawsuits alleging that its inkjet printers prematurely depleted or disabled their ink cartridges.

The lawsuits, filed in the U.S. District Court for the Northern District of California, allege violations of state consumer protection statutes, breach of warranty and unjust enrichment. Each of the plaintiffs sought to lead a nationwide class of HP printer users going as far back as 2001.

The suits claim that HP’s inkjet printers, faxes and copiers are programmed to force customers to prematurely buy new ink cartridges. The machines either forcibly deplete the cartridges’ ink supply or deactivate the cartridges before their ink has run out, the plaintiffs say.

Further, the suits say, the devices would often refuse to function at all, even when attempting to perform actions like faxing or scanning that do not require ink, until the cartridge was replaced.

As part of the settlement, HP has agreed to change the “low on ink” message to say that ink level messages are estimates only. The messages will also say the cartridge may be used until the print quality becomes unacceptable.

HP will also clearly disclose how to disable “under printing,” or printing black text with color ink or a combination of black and color ink. Users will be able to, for example, select a “black print cartridge only” mode.

The company will also clearly disclose the expiration date for ink cartridges and will state why expiration dates are used.

Further, HP will set aside $5 million to provide credits worth $2 to $6 redeemable at its website. The credits will be redeemable for the purchase of printers and printer supplies. Class counsel will receive $2.9 million in attorney fees.

The settlement is subject to final court approval. A hearing is scheduled for Jan. 28.

The plaintiffs were represented by Justin T. Berger of Cotchett, Pitre & McCarthy in Burlingame, Calif.

Defense counsel was Peter Sullivan of Gibson, Dunn & Crutcher in Los Angeles.

In re HP InkJet Printer Litigation, No. 05-CV-03580-JF, order preliminarily approving settlement entered (N.D. Cal., San Jose Div. Oct. 1, 2010).

HP uses ‘e-credits’ to settle suit over premature ink depletion

HP uses ‘e-credits’ to settle suit over premature ink depletion

12/10/2010

A California federal court has preliminarily approved Hewlett-Packard Co.’s proposal to give consumers $5 million in coupons redeemable at its online store to settle several class-action lawsuits alleging that its inkjet printers prematurely depleted or disabled their ink cartridges.

The lawsuits, filed in the U.S. District Court for the Northern District of California, allege violations of state consumer protection statutes, breach of warranty and unjust enrichment. Each of the plaintiffs sought to lead a nationwide class of HP printer users going as far back as 2001.

The suits claim that HP’s inkjet printers, faxes and copiers are programmed to force customers to prematurely buy new ink cartridges. The machines either forcibly deplete the cartridges’ ink supply or deactivate the cartridges before their ink has run out, the plaintiffs say.

Further, the suits say, the devices would often refuse to function at all, even when attempting to perform actions like faxing or scanning that do not require ink, until the cartridge was replaced.

As part of the settlement, HP has agreed to change the “low on ink” message to say that ink level messages are estimates only. The messages will also say the cartridge may be used until the print quality becomes unacceptable.

HP will also clearly disclose how to disable “underprinting,” or printing black text with color ink or a combination of black and color ink. Users will be able to, for example, select a “black print cartridge only” mode.

The company will also clearly disclose the expiration date for ink cartridges and will state why expiration dates are used.

Further, HP will set aside $5 million to provide credits worth $2 to $6 redeemable at its website. The credits will be redeemable for the purchase of printers and printer supplies. Class counsel will receive $2.9 million in attorney fees.

The settlement is subject to final court approval. A hearing is scheduled for Jan. 28.

The plaintiffs were represented by Justin T. Berger of Cotchett, Pitre & McCarthy in Burlingame, Calif.

Defense counsel was Peter Sullivan of Gibson, Dunn & Crutcher in Los Angeles.

In re HP InkJet Printer Litigation, No. 05-CV-03580-JF, order preliminarily approving settlement entered (N.D. Cal., San Jose Div. Oct. 1, 2010).

Art Cards

Innova Art Ltd has launched of premium inkjet printable card stock and envelopes. The cards are offered in two sizes, large and small, with matching envelopes. This naturally white, 220 g/m2 two side printable card stock with a velvety smooth finish produces rich, vibrant color prints as well as dark, deep B&W images. It’s technologically advanced coating is optimized for both pigmented and dye based inkjet inks so they are compatible with most of today’s printers.

Initially available in two configurations, a 100 count box with both cards and envelopes or 1000 count bulk cartons of cards or envelopes (sold separately). Although manufactured in Europe, the card and envelope dimensions conform to the standards of the US Stationery market and USPS postal regulations.

According to Innova US President, Wayne Connelly, "Innova will be expanding into the card, craft, and hobby markets with some select products, carrying on the same quality tradition as the other products in the Innova portfolio. In addition, the Art Cards are a nice complement to our existing range of fine art papers and canvas used worldwide by renowned photographers and artists."

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Canon to Open Inkjet Factory in Thailand

TOKYO (Dow Jones)–Canon Inc. (7751.TO) said Tuesday it will spend Y14.6 billion to construct an inkjet printer plant in Thailand to meet growing printer demand worldwide.

The Tokyo-based maker of digital cameras and precision electronics said it will start building the factory–its second in Thailand–on a 257,280 square meter site in Nakhonratchasima, about 230 kilometers northeast of Bangkok. It is scheduled to begin producing low-priced inkjet printers from October 2011.

The plant will have around 5,000 employees and an annual capacity of 5.5 million units, helping to eventually boost Canon’s overall production capacity to 27 million units–an increase of 40% when compared with the current level.

Canon said it expects the new factory will offer benefits such as synergy with the existing Thai plant, through the use of its parts supplies and infrastructure.

Canon also makes inkjet printers in Vietnam.

-By Hiroyuki Kachi, Dow Jones Newswires; 813-6269-2789; Hiroyuki.Kachi@dowjones.com

Epson WorkForce 610: Fastest Inkjet All-in-One in its Class?

 

Epson WorkForce 610 All-in-One Inkjet Printer Rivals Laser Printers in Quality and Speed

DBZ-43-PN 500

It’s a bird! It’s a plane! It’s …Super …. a printer? Okay, so Epson’s WorkForce 610 (successor to the WorkForce 600) might not be faster than a speeding bullet, but according to Epson, it’s the "world’s fastest" all-in-one inkjet printer priced under $200. Boasting speeds of 38 pages per minute in black and color, the 610 is a force worth considering for home or small office use. And Epson insists the multifunction performer is more than just swift — it also offers laser-quality output.

The WorkForce 610 creates high-resolution prints, thanks to Epson’s MicroPiezo print-head technology and proprietary pigment-based, quick drying, smudge-, fade- and water-resistant inks. The WorkForce 610 comes complete with a 30-page automatic document feeder to quickly copy and scan documents up to three seconds per page and supports two-sided printing.

The all-in-one features built-in Ethernet and WiFi networking. For walk-up operation, the printer sports a 2.5-inch LCD screen that you can adjust to view the console interface and, among other tasks, print from and scan to removable memory cards.

Summary

All-in-one color inkjet printer best for home or small office looking for a fast multifunction printer capable of high-resolution prints

MSRP: $199.99

Manufacturer
Press Release

Epson WorkForce 610 All-in-One Helps Reduce Orange County Real Estate Madness

Product Page

Epson WorkForce 610 All in One Printer

Supplies

Ink Cartridges

Epson T069120 Black

Epson T069220 Cyan

Epson T069320 Magenta

Epson T069420 Yellow

Specs that matter

Release Date:
February 19, 2010

Notable Features:
WiFi, Fast printing speeds, high resolution, flatbed scanner, memory card slot

Green Features:
Energy Star, printer and cartridge recycling, low-power LED scanner with fast warm-up, RoHS compliant

Pages Per Minute:
ISO: 15 (black and white), 9.3 (color)

Resolution:
5760 x 1440

Paper Trays:
1

Paper Capacity:
100

Interface:
Ethernet, USB 2.0, WiFi

Compatibility:
Windows, Mac

Dimensions:
18.1 x 22.1 x 12

Weight:
18.3 pounds

Warranty:
Up to 2 years with registration, 1 year without

Metawatch does one better than Online Printer Ink Company that Achieves 100 Fastest Growing Companies

Dreams can come true," says Keith Ramirez, President and CEO of Inkjetmadness.com, Inc. a leading online inkjet and toner cartridge retailer.

In 2003, while struggling to support his family, Keith worked 60-hour weeks and worked two jobs to manage enough funds to begin an online printer ink company. While it seemed absolutely impossible at times, he managed to let perseverance and ambition carry him through tough economic times to build what is now one of the 100 fastest growing Hispanic-owned companies in the U.S. (Hispanic Business Magazine, 2010).

"Life is about failing and succeeding … with each failure success becomes more and more obtainable," says Keith.

A Puerto Rican-run business, has now served over half a million customers throughout the U.S. and Canada. The company is now celebrating eight years in business, an A+ Better Business Bureau rating and has recently been awarded a listing in INC 5000, Hispanic Business 500 and a prestigious listing on the Hispanic Business fastest growing 100 privately held companies.

They are thriving despite a poor economy by offering consumers and business owners alike an affordable online solution for inkjet and laser toner cartridges. Their printer ink prices save the consumer up to 92% OFF the Manufacturer Suggested Retail Price (MSRP).

In a time of penny pinching and cutting corners, they invests the majority of  profit into further enhancing the customer’s experience through quality assurance tests, surveys, discount coupons and free shipping offers. Their goal is to become the most cost-effective solution to overpriced ink cartridges the Internet has to offer, and with the success they’ve had over the last few years, that goal is within reach.

Of course after reading this article, why is Metawatch posting an article about its competitors. Simple, Metawatch has always provided superior products to it customers as well throughout this same time period and we continue to provide Canadian a superior product& service with lower prices than the competition. Compare  Metawatch prices and service in Canada and we are certain you’ll be back time and time again.

Epson WorkForce 520: Fast and Cheap, but Text Quality Is Disappointing

The Epson WorkForce 520 color inkjet multifunction printer (with print, scan, copy, and fax functions) deserves credit for breaking two inkjet stereotypes. It is not slow–in fact, it’s blazing fast. Its inks are not expensive, either–they’re impressively cheap, as is the machine’s purchase price ($130 as of July 30, 2010). Unfortunately, it was unable to kick one habit, producing mediocre text quality on plain paper. Compared with the similarly priced HP Officejet 4500 Wireless All-In-One (which costs about the same), however, the WorkForce 520 is the better deal.

We found the WorkForce 520 generally easy to set up and work with. Driver setup went quickly, and the unit’s standard Wi-Fi is convenient (USB and ethernet also come standard). The two-line monochrome LCD and its interface are straightforward but feel primitive. The other controls and buttons are nicely arranged.

The WorkForce 520’s features are geared to low-volume use. It offers merely a single, 100-sheet vertical rear feeder. It has no automatic duplexing (the function is manual on the PC and nonexistent on the Mac). For scanning, it provides a 30-sheet automatic document feeder and a letter-size flatbed scanner that telescopes for thicker objects.

On the PC, the WorkForce 520 broke records, printing plain-text pages at 12.6 pages per minute and copies at 7.3 ppm. On the Mac, its 10.3-ppm text speed outpaced recent competitors nearly twofold; scanning speeds were also impressive. On both platforms, photo and graphics print speeds were average.

Small businesses live on plain paper, however, and that’s where the WorkForce 520 falls short. On plain-paper tests at the default settings, text showed fuzzy or wavy edges and random droplet splatter–typical inkjet shortcomings. When we set the driver to ‘Fine’ quality (and slower speed), the text still exhibited artefacts, but you wouldn’t be embarrassed to show it to a client. Photos also suffered on plain paper, but on Epson’s own photo paper they smoothed out considerably and had a cheery palette. Color scanning was similarly hobbled, with the results coming out foggy and slightly faded.

Other than speed, the WorkForce 520’s best attribute is its cheap ink The standard-size black costs $15.19 and lasts 550 pages–a modest 2.8 cents per page. Each color costs $11.38 and lasts 335 pages, or 3.4 cents per color, per page. The high-yield cartridges drop costs minimally to 2.4 cents for black (the 740-page cartridge costs $18.04) and 3.2 cents per color, per page (each 480-page cartridge costs $15.19). Their primary advantage is postponing the day when you must change them.

Inkjet multifunction printers that cost as little as the Epson WorkForce 520 always have trade-offs. In this model’s case, you get fast output and cheap consumables–but you lose some print quality.

Don’t printer with Empty Cartridges

Printing With an Empty Color Cartridge Can Damage Your Printer

If you think your color inkjet printer should print in black when a color cartridge is empty, you’re not alone. It’s reasonable to think your color printer can act like a monochrome printer when a color cartridge is empty, but you still have plenty of black ink. After all, your car still runs when you’re out of windshield fluid.

When your printer stops printing and cries for a color cartridge, open the printer properties page and look for the black-ink-only option. You will find that there is no such option. You can choose the next best thing, grayscale printing, but the printer still cries for a color cartridge and does not allow you to print. What gives?

Inks Play Multiple Roles

Printers use some color ink when you print black text and black ink is used when you print color images. Also ink cools and lubricates print heads. If you could print with an empty cartridge, you might destroy a print head from the friction of printing without ink to cool and lubricate the head. Also, if your printer indicates a color is empty, there is still residual ink left at the bottom of the cartridge. The residual ink can easily clog the print head and blot ink onto pages and even permanently block the print head.

You may be able to trick a printer into thinking a cartridge has ink when it does not. This trick may enable you to print in the short term, but it may also reduce the useful life of your printer in the long term.

Roland Launches Canadian Cartridge Recycling Program

Roland DGA Corp. has introduced a cartridge recycling program for the company’s inkjet customers located in Canada.

The new program joins Roland’s US cartridge recycling program and a host of other environmental initiatives across the Americas and worldwide. Recycling of cartridges is now available in the U.S. and Canada for all Roland wide-format inkjet printers and printer/cutters including eco-solvent, solvent, sublimation, UV, and aqueous models.

"Having a dedicated Canadian recycling program further reduces our carbon footprint by allowing customers to recycle regionally instead of shipping cartridges to the US," said Rick Scrimger, vice president and general manager for Roland DGA Corp. "Having three collection points in Canada makes it even more convenient and cost effective to participate. We encourage all our customers to help protect the environment by recycling their cartridges."

To take part in the program, Roland inkjet customers across Canada can ship cartridges to state-of-the-art facilities located in Burnaby, BC, Barrie, ON and Ville St-Laurent, QC. In addition, many Roland Canadian dealers are offering a drop off point for their customers. Complete instructions including packaging guidelines and shipping labels can be downloaded from the Roland website.

US regulator guns for HP printer cartridge clones

THE US International Trade Commission (ITC) is investigating a complaint from the maker of very expensive printer ink, HP, that some of its rivals are making the stuff a lot cheaper.

The investigation is based on a complaint filed by HP claiming that some dodgy foreign rivals are flogging knock-offs of its cartidges at lower prices.

It claims that certain inkjet printer ink cartridges are being sold containing printheads and components thereof that infringe patents asserted by HP.

Named in the investigation are MicroJet Technology, Asia Pacific Microsystems, Mipo Technology, Mipo Science & Technology, Mextec America, SinoTime Technologies, All Colors of Miami, and PTC.

The ITC said that it has not yet made any decision on the merits of the case. Its Chief Administrative Law Judge will assign the case to one of the ITC’s six administrative law judges, who will look into HP’s allegations