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    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

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    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

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    Just a Thank you and all the best
    Grigore

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    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

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    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

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    I received my order, thank you for your great customer service..
    Judy

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    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

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Say NO to Lexmark firmware upgrade

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Static Control Wins Appeal

  • September 07, 2012

SANFORD, N.C. – On August 29, 2012, the 6th Circuit Court of Appeals again ruled in Static Control’s favour in the long-running dispute with Lexmark. The Court of Appeals reinstated Static Control’s claims against Lexmark under the Lanham Act and North Carolina state antitrust laws. The Lanham Act claims are for false advertising arising out of Lexmark’s claims that the remanufacturing of Prebate-program cartridges infringed Lexmark’s patents. The antitrust claims arose out of various Lexmark actions to reduce the number of cartridges remanufactured by third parties. The Court of Appeals also rejected Lexmark’s attempts to overturn the jury’s verdict rendered in Static Control’s favor and upheld the trial court’s finding that two of Lexmark’s design patents were invalid.

“When we were sued in 2002, I stated that we were in the first round of a prize fight,” said Ed Swartz, founder and CEO of Static Control. “We have won each round since, and we will win the fight at the end. The jury found for us because what Lexmark did to us was wrong. The Court of Appeals found for us because they agreed.”

This is the second time that the 6th Circuit Court of Appeals ruled in Static Control’s favour in the 10-year-old fight. In 2004, Static Control appealed a finding that its chips violated the Digital Millennium Copyright Act, commonly known as the DMCA. The trial court had found that Static Control’s sales of chips, which could communicate with Lexmark’s printers, violated the DMCA. The 6th Circuit reversed the trial court verdict and held that the DMCA could not be used to prevent the use of chips to communicate with printers.

The case now goes to a trial on Static Control’s claims against Lexmark. “We have waited a long time to present our case on why Lexmark’s actions are unfair and illegal,” Swartz said. “Lexmark had their turn at bat, and now it is our inning. We are confident the jury will agree with us and award us the damages we are entitled.”

Lexmark to dump inkjet printers

Lexmark to dump inkjet printers and cut 1,700 jobs.

To close Philippines plant by end 2015

To eliminate inkjet development globally

Aug 28 (Reuters) – Printer maker Lexmark International Inc said it will stop making inkjet printers, cutting about 1,700 jobs, and focus on its more profitable imaging and software businesses.

Lexmark has been phasing out inkjet printers, used by consumers, and focusing on selling more sophisticated laser printers. It has also been beefing up its print services through several acquisitions over the last couple of years.

Revenue from the company’s legacy inkjet hardware business declined 66 percent in the first half of 2012, forcing the company to cut its full-year forecast.

Most printer makers are struggling with falling sales as printing, considered one of the most dispensable parts of a company’s budget, is always the first target of cost cutting.

Rival Xerox Corp cut its full-year profit outlook in July, while Canon Inc trimmed its operating profit fo recast, as the companies braced for tough economic conditions in Europe.

Lexmark laid off 625 employees related to manufacturing of consumer supplies in January.

The company said on Tuesday that it will take a pre-tax charge of $160 million related to the restructuring, with $110 million incurred in 2012, and the remaining in the next three years.

The company also said it is working with its strategic advisors to explore the sale of its inkjet-related technology, adding that it will close its Cebu, Philippines-based plant by 2015.

The company, which expects annual savings of $95 million once the restructuring is complete, also said it would buy back an additional $100 million shares in the second half of 2012.

Lexmark, which had about 13,300 employees worldwide, as of Dec. 31, 2011, said it will continue to provide service, support and aftermarket supplies for its inkjet installed base.

The Perceptive Software business, which Lexmark bought in 2010, provides software and services used to manage documents, workflows, imaging, and other content.

The company also bought Brainware Inc, ISYS Search Software and Nolij Corp earlier this year and added them to its Perceptive Software unit.

The business accounted for nearly 5 percent of second-quarter revenue, up from about 2 percent in the year-ago period

Non-branded printer cartridges will save you a bundle

Non-branded printer cartridges will save you a bundle

So says one supplier

15 Nov 2010 08:27 | by Andrea Petrou | posted in Business

Non-branded printer cartridges will save you a bundle - Wikimedia

People that switch from branded inkjet printer cartridges to private label versions could save themselves a bundle of cash, research has found.
In a YouGov survey of 2000 households, for Environmental Business Products, the company found that switching labels could save households a combined £440 million a year.
It also found that the average home gets through 4.85 cartridges a year. Half of those questioned admitted they only ever buy branded cartridges from printer manufacturers such as Hewlett Packard, Epson, Lexmark or Canon.
According to the research, branded cartridges typically cost £30 each, which creates an annual bill of £145.50 – the same as a television licence. It said if buyers of branded cartridges – approximately 10.1 million households – instead bought private label versions from high-street retailers and supermarkets, which are around 30 percent cheaper, they would save £43.65 per household per annum or a combined £440 million. Currently only 18 percent of households exclusively buy private-label versions.
Patrick Stead, founder and chief executive of Environmental Business Products, which -surprise, surprise – supplies private-label cartridges to many high street retailers across Europe said: “When most items in the shopping basket are rising in price, the printer cartridge is one product where there are easy savings to be made, so it is surprising that so many people continue to pay a premium.
“Buying a private-label ink cartridge gives consumers a saving of 25 percent to 35 percent which is very welcome at any time, but especially in the current climate. Once people realise there is no compromise in quality, regardless of misleading propaganda, they’re likely to stick with the cheaper option rather than returning to branded.”
The survey also found that 10 percent of households buy 10 or more cartridges a year, giving a potential saving of £90 each per year, if they switched to compatible cartridges. Additionally  66 percent say a cheaper price is likely to encourage them to switch from printer manufacturers cartridges to retailers’ versions, while 43 percent would be motivated to switch cartridges because of environmental credentials.

HP grabs printer market share

The overall printer market saw revenue surge 14 percent in the second quarter to $13.3 billion, according to IDC. Hewlett-Packard continued to gain share.

Among the notable points from IDC:

  • IDC expects that the printer market will bounce back through 2010, but competition will heat up.
  • Inkjet printers have 66 percent share of the printer market. Meanwhile, inkjet printers posted 14 percent unit growth in the second quarter with 19 million units. That’s the most growth since 2003.
  • Laser printers posted the strongest growth with units up 25 percent to 9 million in the second quarter. Monochrome laser printers accounted for 83 percent of the market.

Here’s a look at the standings:

Metawatch, has and continues to recommend only Canon and Epson series of printers as they offer headless inkjet cartridges thereby enabling you to purchase lower cost inkjet supplies.

Their increased robustness of the imbedded heads in their printers also ensure a longer lasting reliability.

Lexmark sues 24 cartridge makers over patents

Printer manufacturer Lexmark is suing replacement cartridge makers that it says are infringing on its patents.

The Lexington, Ky.-based company on Friday filed a patent infringement complaint with the U.S. International Trade Commission and the U.S. District Court for the Southern District of Ohio. Both suits accuse 24 companies that import replacement cartridges for Lexmark laser printers of violating 15 patents owned by Lexmark.

Both suits name the same 24 defendants. The ITC complaint–the now-standard venue for taking patent disputes against companies that import goods to the United States–asks that the defendants’ products be banned from import and sale in the States. The federal lawsuit asks for an injunction on sales of the disputed products, as well as monetary damages.

This is not the first time Lexmark has battled the aftermarket-printing industry. In 2003, Lexmark famously tried to invoke the Digital Millennium Copyright Act in an attempt to block a toner refill company from making replacement cartridges for Lexmark products.

Lexmark ultimately lost the case, but it hasn’t been alone in its fight against cartridge makers. Hewlett-Packard has been similarly protective of its patents on ink formulas, filing several lawsuits over the past few years against third-party cartridge refill makers.

Brother, Canon, Dell, Epson, HP Japan, and Lexmark to kick off support for UNEP via collaborative ink cartridge collection effort

Brother, Canon, Dell, Epson, HP Japan, and Lexmark to kick off support for UNEP via collaborative ink cartridge collection effort

– TOKYO, Japan, March 23, 2010 –

Brother, Canon, Dell, Epson, HP Japan and Lexmark announced today that, as part of their Ink Cartridge Homecoming Project, a collaborative effort to collect used consumer ink cartridges, the six companies would begin making donations to the United Nations Environment Programme (UNEP, HQ: Nairobi, Kenya) on April 1, 2010.

The Ink Cartridge Homecoming Project, launched in April 2008, is a cooperative effort by six print device manufacturers and the Japan Post Group to collect used ink cartridges. The project was started with the belief that companies marketing inkjet printers have a social responsibility to recycle used ink cartridges and should work towards the creation of a recycling-based society through conservation efforts.

Representing a new facet of the Ink Cartridge Homecoming Project, the six companies will provide UNEP with donations to support its various activities targeting such global environmental issues as global warming, climate change, threats to biodiversity, and the efficient use of resources. By providing indirect assistance to UNEP activities, including forest protection and biodiversity conservation, the project will attain a higher level of social significance and take an increasingly active approach in global environmental protection.

Every six months, the Ink Cartridge Homecoming Project will make a donation to UNEP of three yen for every ink cartridge returned to any of the ink cartridge collection boxes installed at 3,639* major post offices and select local government offices across Japan. The first donation period will run from October 2009 to March 2010, with subsequent donations to be made every six months thereafter.

The six companies would like to ask its customers to help promote ink cartridge collection and recycling in an effort to contribute to society through donations to support UNEP’s environmental conservation activities.

The Ink Cartridge Homecoming Project’s UNEP donation activities will be featured at the Ink Cartridge Homecoming Project booth during the Interactive Fair for Biodiversity, which will be held concurrently with the 10th Conference of the Parties to the Convention on Biological Diversity (COP10) in Nagoya City, Aichi Prefecture, from October 11 to 29, 2010.

This marks the first time for the private sector in Japan to contribute to environmental conservation activities in the Asia-Pacific region through donations to UNEP, an indication of UNEP’s strong support for the project’s cause and content.