• Metawatch

  • Categories

  • Customer Feedback

    I must say that your service is absolutely exceptional and I have recommended your company and products to several friends today; all are serious "printer" people.I retired last year and my friends are all into, or are still working in the photo industry. Sincerely,Gerhard

    _______________________________________________

    Dear, just to let you know than i realy appreciate your costumer service.
    Thank you
    Denis

    _______________________________________________

    Just a Thank you and all the best
    Grigore

    _______________________________________________

    Ce message est simplement pour vous dire que j'ai bien reçu la commande XXXXXX et que je suis très satisfait de la rapidité de la livraison et aussi de la qualité de l'encre. C'est la première fois que j'utilise de l'encre "autre que l'originale" et pour le moment je suis très satisfait. Soyez certain que je vais vous référez à mes amis et collègues de travail et c'est certain que je vais commander à nouveau de chez vous. Merci beaucoup.
    Stéphane

    _______________________________________________

    Je veux seulement vous dire un gros merci pour la rapidité avec lequel vous avez traité ma demande et aussi pour le petit extra en papier photos,c'est très apprécié.

    Céline

    _______________________________________________

    I received my order, thank you for your great customer service..
    Judy

    _______________________________________________

    Hello:

    It is not often people write emails or letters of praise but consider this one of the rare ones!
    I must say, ordering your product was about the easiest imaginable. Coupled with the fact that it arrived here basically “next day” I am thoroughly happy. To tell you the truth, I was expecting to have to go pay full retail for one black cartridge thinking that your’s would take at least a week to arrive but I was wrong, the order arrived before I could even go out to get one!
    Congrats people, I WILL tell all my friends and neighbours about you!

  • Enter your email address to subscribe to this blog and receive notifications of new posts by email.

    Join 1 other subscriber

Roland Launches Canadian Cartridge Recycling Program

Posted on July 12, 2010 by kflack

Roland DGA Corp. has introduced a cartridge recycling program for the company’s inkjet customers located in Canada.

The new program joins Roland’s US cartridge recycling program and a host of other environmental initiatives across the Americas and worldwide. Recycling of cartridges is now available in the U.S. and Canada for all Roland wide-format inkjet printers and printer/cutters including eco-solvent, solvent, sublimation, UV, and aqueous models.

"Having a dedicated Canadian recycling program further reduces our carbon footprint by allowing customers to recycle regionally instead of shipping cartridges to the US," said Rick Scrimger, vice president and general manager for Roland DGA Corp. "Having three collection points in Canada makes it even more convenient and cost effective to participate. We encourage all our customers to help protect the environment by recycling their cartridges."

To take part in the program, Roland inkjet customers across Canada can ship cartridges to state-of-the-art facilities located in Burnaby, BC, Barrie, ON and Ville St-Laurent, QC. In addition, many Roland Canadian dealers are offering a drop off point for their customers. Complete instructions including packaging guidelines and shipping labels can be downloaded from the Roland website.

Advertisement

Filed under: Blogroll | Tagged: , , , , , , , | Leave a comment »

Hewlett-Packard to sell 3-D printers in May

Posted on April 21, 2010 by kflack

Stratasys Inc. shipped the first 3-D printers made with the Hewlett-Packard brand under a deal first publicized in January.

The printers will go on sale in France, Germany, Italy, Spain and the United Kingdom next month.

Minneapolis-based Stratasys (Nasdaq: SSYS) developed the printers with Palo Alto-based H-P (NYSE: HPQ). H-P, which has a 3,500-employee campus in Roseville, plans to sell them in the mechanical design market.

Three-dimensional printers use inkjet type technology to make solid models of machine parts and other complex shapes by “printing” them, layer by layer. Users can then test and assemble models of devices to see how well they work before making more costly components.

These printers can make a model directly from a CAD, or computer aided design software, file.

Scott Crump is chief executive officer of Stratasys. The company says it came up with the term “3D printer” when working with IBM Corp. (NYSE: IBM) in the 1990s.

Filed under: Blogroll, Industry News | Tagged: , , , , , | Leave a comment »